Policies and Returns



  • Any Appaman product not marked 'Final Sale' purchased on Appaman.com can be returned up to 30 days from the purchase date.
  • There is a shipping/restock fee of $8.00 for items sent back for a refund.
  • We offer free shipping on all domestic exchanges and store credit returns.
  • Items marked Final Sale or purchased at over a 40% discount are final sale and cannot be returned or exchanged.
  • For an accepted return, the item(s) must meet all of the following requirements: unworn, unaltered, unwashed, or damaged, factory tags attached, with its original packaging.
  • Appaman does not price match third party vendors.
  • Appaman will honor a price adjustment within 7 days of the online purchase if purchased at full price. All price adjustment requests must be requested before your order is delivered.
  • No exceptions will be granted.

*Please note that returns may require further inspection if they do not meet these guidelines, which will result in a delay in receiving a refund or exchange.


-- U.S. RETURNS -- 

Appaman Offers 3 Options for Returning Items:

Our return window is 30 days. Please allow 7-10 business days for your return to be processed by our team. Domestic returns for a refund that utilize our return label will incur an $8.00 shipping/restocking fee. To avoid this fee, check out our store credit or exchange option! Refunds will appear back to the original payment within 7 business days depending on your bank’s clearance times.  

We offer free shipping on all domestic exchanges and store credit returns. Store credit and exchanges are allowed up to 30 days after the package is delivered. All exchanges are shipped with standard UPS ground shipping. Exchanges are processed for the discounted amount paid for each item and we cannot honor a new discount code for exchange requests of different items. Any exchanges requested that we do not have in stock will automatically be issued as store credit. You will receive an email with your new order number when your exchange is processed. Each order may only be exchanged twice. We are unable to cancel exchange orders due to our extremely efficient processing times.

We provide two exchange options: Instant Exchange or Standard Exchange

Instant Exchange: Your exchange will be processed immediately and ship once ready. A $1.00 hold will be placed on your credit card. If the item/s from an Instant Exchange are not received within 14 days, the full amount of the exchange will be charged to the credit card.

Standard Exchange: Your exchange order will be processed once your return is received and approved.

Store credit is issued via Gift Card and can be used to make a future purchase. Store credit will be granted once the items are delivered. Please allow 7-10 days for your return to be process and for your store credit to be issue to your email. Bonus Credit will be granted for choosing store credit! We offer free shipping on all domestic exchanges and store credit returns.


A return must be requested within 30 days of the delivery date. Please allow 7-10 business days for your return to be processed by our team upon delivery.  For an accepted return, the item(s) must meet all of the following requirements: unworn, unaltered, unwashed, or damaged, factory tags attached, with its original packaging, and not marked Final Sale. Items purchased at over a 40% discount are final sale and non-returnable.  Final Sale items cannot be returned or exchanged.

Once a return has been requested, you will be sent the full address where the return is to be sent. For an international return, you will be expected to provide the return shipping label. Please allow a few extra days for the package to clear customs. Refunds will appear back to the original payment within 7 business days depending on your bank’s clearance times. 

Store credit is issued via Gift Card and can be used to make a future purchase. Store credit will be granted once the item is delivered. Please allow 7-10 days to process and for your store credit issued to your email. Bonus Credit will be granted for choosing store credit! 

The Fine Print:
*Final Sale Items - Final Sale is offered on select styles and colors, and the prices reflect savings. Merchandise marked “final sale” cannot be returned or exchanged and is not eligible for price adjustments. If you place a new order for the same style that you are returning that is no longer on sale, please email support@appaman.com for further assistance.

*Due to the high volume of orders during the holiday season or during sale periods, please allow extra processing time for returns & exchanges.

We reserve the right to refuse returns or exchanges from customers who we believe are attempting to abuse our return policy. 

Need to return or exchange Appaman merchandise purchased from another online retailer or physical store?
Please contact the store that you made the purchase from directly. Appaman.com does not accept responsibility for any other stores' policies and procedures and will not accept returns, refunds, or exchanges of merchandise received outside of appaman.com.



All orders are shipped Monday - Friday during business hours. Once we receive your order, it will be dispatched within 1-3 business days from our warehouse in New Jersey.

You will receive a shipping confirmation email with tracking information after the items have been shipped from our warehouse. At the bottom of the email, you can select "Track Package" to see your estimated delivery time from the carrier. (Please allow an additional 1-2 business days for shipping during peak sales/holidays.)

Estimated delivery time: For most orders, allow 4-9 business days for delivery.

We do not take responsibility for lost/missing packages that show successful delivery. 

*Please note these are average delivery times and not guaranteed, some states can take an additional day or two, as they may be farther away from our warehouse location in New Jersey. For packages sent to Canada, please allow a few extra days for customs.  

For inquiries, please contact support@appaman.com 

Holiday and Sale Periods

Due to the high volume of shoppers during the holiday season, please allow 5-7 days for your order to be processed, prepped, and shipped out to you. You will receive a shipping confirmation email with tracking information after your items have been dispatched

Shipping Methods

All US orders placed through Appaman.com are shipped via ground shipping. We offer Standard Ground Shipping. Orders to Canada ship via the United States Postal Service using Priority Mail International and are delivered by Canada Post. There is a $30 flat rate for shipping to Canada.  

Customs, taxes, and duties
Appaman.com does not pre-pay fees associated with customs, duties, or border taxes for Canada-bound shipments. The customer is responsible for associated fees and should check current rates before placing an order.

When will I be charged for my order?
Once your order is placed, your credit card will be charged.You will only be charged for the items that you ordered, along with appropriate shipping and tax, where applicable. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.

Order Cancellations
We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order. We are not responsible for typographical errors.



We accept several forms of payment here at appaman.com We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay and Klarna. We do not accept payment by check, money order or purchase order, and we do not accept orders through the mail. All prices are in US Dollars.

Appaman.com ships to the US and Canada only
We ship to all of the United States and Canada only. Orders shipped to the Northwest Territories, Yukon and Nunavut will ship standard USPS International and cannot be expedited. All of our web site prices are in U.S. dollars, and the credit card company will calculate the exchange automatically. Please note that most orders sent outside of the US will ship from Appaman.com on their processing day, they are subject to review by Customs upon arrival. Appaman does not pre-pay customs or duties. The customer will be responsible for any duties and fees issued by Customs.

We only accept orders online or via phone. We process orders for delivery through our warehouse located in New Jersey.
Basically, this means you can place an order online or via phone, but you cannot come to our office or warehouse to pick it up yourself. Sit back and let us do all the work for you! Besides, we like to pamper you with the best customer service possible. Save your gas money and buy another Appaman top instead!



What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Outside of Appaman
The information that you give us and information about your order may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information will be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at support@appaman.com. We use some third-party services to collect, process and/or store information regarding consumer preferences related to our products and our websites. These third-party services may use cookies and transparent GIF files to collect information on our websites as a part of the service but should not be using that information for any purposes outside of those expressed below.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions, or (3) investigating fraud that has already taken place. In addition, Appaman reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.

Retention of Personal Information
Appaman retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purposes(s) remains valid after any termination of our relationship with you.

Right to Transfer
Appaman also reserves the right to disclose and/or transfer personal information to a third party in the event of a proposed or actual purchase, sale (including, but not limited to, liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Appaman or of any of the business assets or a division thereof. Appaman may decide to retain a copy of the information after the sale or transfer for any use.

How to remove your name from our emailing list
When you fill out one of our forms or other requests for information, you may choose to receive email that informs you about new merchandise in our stores or online, as well as special offers and promotions. In addition, we may send you emails to help us learn more about you and your preferences. If, after you have shared your email address with us, you decide that you do not want to receive e-mail from us, you have several options to let us know of your preferences: You can stop future emails by clicking on the link shown in the footer of every Appaman email and unsubscribe from our list or email us at support@appaman.com and ask to have your name removed from our emailing list. As it relates to questions you might have about our Privacy Policy or if you have a concern that Appaman may have failed to adhere to this Privacy Policy, please call customer service at 212.460.5480 or email us at support@appaman.com.

How to remove your name from our catalog list
When you fill out one of our forms or other requests for information, you may start receiving catalogs from us. If you no longer wish to receive a catalog, please email us at support@appaman.com.

About Shopify
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

About Payments
Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Some links on our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

This site uses cookies
We use cookies to recognize you and your preferences to make shopping easier. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. The use of cookies is standard on the internet and many major web sites use them. Cookies stored on your computer do not contain any personally identifiable information. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. Please consult your browser's help section for instructions on how to do this.

For your convenience, we have listed the most common browsers below and the steps to enable the acceptance of cookies:
Internet Explorer Versions 6 & 7: From the Internet Explorer Tools menu, click Internet Options. On the Internet Options window, click on the Privacy tab. On the Privacy tab, click the Edit button (in IE6) or the Sites button (in IE7) to open the Per Site Privacy Actions window. Type http://www.appaman.com/ into the Address of Web Site field and click Allow.
Safari: From the Safari menu, click Preferences. Select the Security icon. Under Accept Cookies, click to select the Always option. Close the window.
Firefox: From the Firefox menu, select Tools. From the Options menu, select Privacy. Check the Accept Cookies from Sites box and the Accept Third Party Cookies box.

We use third parties to improve our ability to identify visitors to our website. As part of this service, we may make available identifiers to these third parties including our visitors’ IP addresses, cookies, and hashed versions of email addresses captured from your visit. We, and third parties, use this data to obtain more information about our visitors and reach out to them through other channels, such as email and/or direct mail. You have the right to opt-out of this activity. To opt-out, please email us at support@appaman.com.

Changes to this Policy
We reserve the right to modify this privacy policy. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


This website is operated by Appaman Inc. Throughout the site, the terms “we”, “us” and “our” refer to Appaman. Appaman offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Appaman, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Appaman Inc and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The State of New York.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."